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10. Casino Games

10.1 Fair Play

The casino games offered on the website use a highly sophisticated Random Number Generator (RNG) device that creates random outcomes for each game. Whatever the customer has bet on or the amount they have staked has no influence on the number the RNG arrives at.           

The RNG used by our casino games software has been checked by iTech Labs, an internationally recognised and respected Accredited Testing Facility. The RNG was tested according to UK Gambling commission requirements.     

We ensure all the games are put through rigorous tests before releasing them for customers to access. In addition, our software supplier who provide us with games will conduct their own extensive testing including playing through the games millions of times before any game is made available on our website.

10.2 Game Recovery

General Disconnection


If you suffer a disconnection during a game, you will be taken straight back to the game you were playing at the exact point you were disconnected. Please log back in to the game and you will receive a pop up message stating that your disconnected game is being reloaded. Once the game has been restored you will be able to complete it.

Jackpot Amounts


Please note that all jackpot amounts displayed on the website or within the Lobby are for information purposes only. The exact amount of any jackpot is displayed within the relevant game window once the game has been launched.

10.3 Fair Payouts

Bingo Entertainment ensure all the games are put through rigorous tests before releasing it for customers to access. In addition, our software suppliers who provide Bingo Entertainment with games will conduct their own extensive testing including playing through the games millions of times before any game is made available on our website.         

Bingo Entertainment software uses a sophisticated Random Number Generator (RNG) device that creates random outcomes for each game. Whatever the customer has bet on or the amount they have staked has no influence on the number the RNG arrives at.    

10.4 Online Video Poker

To play video poker, you first place your bet by selecting a coin size and the number of coins. Then click the Deal button. You will receive five cards.

After examining your cards, you must decide which ones you want to hold and which ones you want to trade in for different cards. You do this by clicking on the cards you want to hold. You may hold as many cards as you want to: from no cards at all up to all five of your cards.

Then click the Draw button. The cards that you did not hold will be replaced by new cards to create your final video poker hand. Your final hand is then compared to the payout table to determine if you are a video poker winner and, if so, how much you won.

Online Video Poker Strategy

The decision of which cards to hold and which to discard is where video poker strategy and thought comes into play. Suppose you have a 3 of spades, 6 of spades, 9 of spades, Ace of spades, and Ace of hearts. Do you keep the pair of aces and discard the rest? Or do you keep the four spades in hope of drawing a fifth spade for a flush? A difficult decision indeed, but that’s what makes online video poker interesting. And one of the advantages of playing video poker online is that you can take a couple of minutes to think about the odds, the probabilities, and the potential payouts, instead of feeling rushed into making a snap decision.

Wild Cards in Video Poker

Some online video poker games have the added attraction of a wild card. A video poker wild card can stand in for any other card to complete a winning poker hand. In Deuces Wild, for example, the 2’s are wild. A hand of 2-4-5-6-8 would be a loser in most poker games, but in Deuces Wild the 2 can act as a 7 to complete the 4-5-6-7-8 straight. With a wild card, you can even achieve a hand of five of a kind, a feat that would otherwise be impossible. This is another advantage of online video poker.

Winning at Video Poker

Each online video poker game has its own rule concerning the minimum hand needed to win. In Tens Or Better, you need at least a pair of 10’s; in Jacks Or Better, at least a pair of Jacks; in Joker Poker, at least a pair of Kings. In Deuces Wild, you need at least three of a kind.

The Online Video Poker Payout Schedules

All of the online video poker games award higher payouts for the higher poker hands. The top hand is a royal flush. In Joker Poker, it pays out 4,000 coins on a 5-coin bet.

After the royal flush come the straight flush, four of a kind, full house, flush, straight, three of a kind, two pairs, and a pair.

Although the order of the poker hand rankings is the same in most video poker games, the amount of the payouts varies widely from game to game. A flush, for example, pays out 2-to-1 in Deuces Wild, 3-to-1 in Deuces and Joker, 4-to-1 in Double Joker, 5-to-1 in Aces and Faces, 6-to-1 in Jacks or Better, 7-to-1 in Double Bonus Poker, and 8-to-1 in All American Poker. And that is just one example.

Choosing an Online Video Poker Game

As you browse through the selection of Video Poker games in the online casino, pay attention to the payout table, the minimum hand needed to win, and whether or not the game has a wild card. You will see that every game has advantages and disadvantages in these areas.

10.5 Online Blackjack

Blackjack, also known as twenty-one, is a card game of skill and luck. The object of the game is to draw a hand whose value is higher than that of the dealer’s hand, but without going over 21. If you go over 21, you “bust” and automatically lose.

There are many variations of online blackjack, and each variation has its own special rules. Nevertheless, there are basic blackjack rules that are common to most online blackjack games. Once you learn these basic blackjack rules, it will be easy to learn the special rules that apply to your particular blackjack game.

Blackjack Basics

In blackjack, cards 2 through 10 are worth their face value, and all face cards are worth 10. An ace is worth either 1 or 11, whichever is more advantageous. A hand with an ace that is counted as 11 is called a “soft” hand; thus, an ace and a 6 is called “soft 17.” A hand with an ace counting as 1 is called a “hard” hand.

Starting the Blackjack Game

To start a game of blackjack, you first place your bet, and then you receive two cards, both face up. The dealer receives one card face up. In some blackjack variations, he receives a second card face down, known as the “hole card”. In other variations, the dealer does not receive his second card until a later stage in the blackjack game.

If your two cards total 21, you have “blackjack.” and you automatically win, unless the dealer has blackjack too. If you both have blackjack, the hand is a tie (called a “push”). Otherwise, a winning blackjack pays out at a rate of 3 to 2. All other winning hands pay out at 1 to 1.

Playing Your Blackjack Hand

If you do not have blackjack, then, after examining your two cards and the dealer’s card, you play your hand by making one of the following moves:

Stand: You take no more cards, and it is now the dealer’s turn to play his hand.

Hit: You take another card. You may continue hitting until you either bust or decide to stand.

Split: If your two cards are the same, you may split them into two separate hands. A bet equal to the amount of your original bet is placed on each of the two hands, effectively doubling your bet. Each of your split hands receives a second card. You then play each resulting hand independently by standing, hitting, etc.

Surrender: If you think you are likely to lose the hand, you may surrender half your bet rather than risk losing your entire bet.

Take Insurance: If the dealer’s up card is an ace you can take insurance, which is a bet that is equal to half of your original bet. Essentially, you are betting that the dealer will get a blackjack. If he does, you win a 2-to-1 payout on the insurance bet. If the dealer does not have a blackjack, you lose the insurance bet and proceed to play your hand.

Deciding how to play your hand, of course, is where blackjack strategy comes into play.

The Dealer Plays His Hand

If you bust or surrender, the game is over and you may start a new game. Otherwise, after you stand, it is the dealer’s turn to play his hand.

The dealer first turns over his hole card, if he has one, or else he receives his second card at this point. In playing his hand, the dealer has fewer options than you do and no freedom of choice. He must play his hand strictly in accordance with the following rules:

If the dealer’s cards total 16 or less, he must hit.

If the dealer’s cards total 18 or more, he must stand.

With a hard 17, the dealer must stand. With a soft 17, the rules vary among the different blackjack games: in some games, the dealer must hit; in others, he must stand.

Determining the Winner of the Blackjack Game

After you and the dealer have finished playing your hands, the winner of the online blackjack game is determined.

If you have blackjack (an ace and a 10-value card) as your first two cards, and the dealer does not, you win a payout of 3-to-2. All other winning hands pay out 1-to-1.

If you bust (go over 21), you lose automatically, regardless of what the dealer does.

If you stand without busting, and the dealer busts, you win the blackjack game.

If neither you nor the dealer busts, the one with the total closest to 21 wins the game.

If you and the dealer have the same card total, the game is a “push” and you get your bet back without winning or losing anything.

10.6 Online Keno

Keno is one of the simplest of the online casino games, but it is a lot of fun and can get very exciting. The object of the game of keno is to guess which keno numbers, from 1 to 80, will be drawn by the casino keno computer. Keno is similar to a lottery but it’s played more frequently and is way faster. Online keno is a wonderful game for anyone who likes to try his luck at guessing numbers.

Playing Online Keno

The first step in playing keno is to pick your wager amount by increasing or decreasing your coin size.

Then, you select your lucky keno numbers. The keno board has 80 numbers. Depending on your preferred keno strategy, you may select anywhere from one to fifteen numbers. Your selected numbers will be highlighted in blue on the keno board.

Once you are satisfied with your wager amount and your keno number selection, click the Play button. The keno machine will shoot out twenty numbered balls with the winning keno numbers. If a winning number matches a number you selected, it is called a “hit.” Your hits will be highlighted in red on the keno board. If you get enough hits, you win at keno.

Winning at Keno

Winning at online keno depends on how many numbers you selected and how many hits you achieved.

If you selected only one keno number, and that number hits, you win 3 coins. (How much a coin is worth depends on the coin size you picked at the beginning of the game.)

If you select eight numbers, and four of them hit, you win 2 coins. Five hits will pay out 7 coins, six hits will pay out 50 coins, seven hits will pay 500, and eight hits will pay 2500 coins.

If you select the maximum ten numbers, and all ten hit, you win 10,000 coins!

The payout schedule is always displayed prominently on your screen, so you never have to guess or worry about forgetting or getting mixed up when you play keno online. You can just enjoy picking your lucky keno numbers and collecting your keno payouts when they hit. That’s the fun of online keno.

10.7 Online Slots

This page presents a general overview of online slots terminology and rules. This will be enough to get you started playing the online slot machines, but be sure to go over the specific rules of the online slot game that you choose to play.

Symbols, Reels and Paylines

The reels are the main component of any slot machine. A reel is basically a wheel with symbols painted on it. When you click the Spin button, the reels spin around and eventually stop in a particular position.

The symbols on a slot machine can really be anything at all. They are often related to the theme of the slot machine game. Fancy Fruit, for example, has a fruity theme; symbols include oranges, lemons, grapes and pineapples. Common symbols on many slot machines include cherries, playing cards, the number 7, and the bar symbol.

A payline is a line that runs across all the reels. A payline may be horizontal, diagonal, or zigzagged. When you bet on a particular payline, you are said to have “enabled” that payline. You win at slots when the winning symbols appear on a payline that you have enabled. Some modern online slots games employ Ways To Win, allowing a winning payout whenever matching symbols appear on adjacent reels, instead of paylines.

Classic Slots, Video Slots, and Fruit Machines

The two main types of online slot machines are classic slots and video slots. There are also fruit machines, which are a special type of classic slots.

Classic slots, also known as reel slots, are the three-reel slot machines. They have a curved, 3-D appearance on your computer screen, just like the original mechanical slot machines had. They can have 1, 3, or 5 paylines.

Video slots are the five-reel slot machines. They appear flat on your computer screen, much like a flat-screen TV. They all have at least 5 paylines, some have up to 100 paylines, and a few have done away with paylines altogether and offer hundreds of Ways To Win.

Fruit machines, also known as AWP (Amusement with Prizes) machines, are UK-style three-reel slot machines. Fruit machines have special Hold and Nudge features, and often have bonus games within the slot machine game.

Playing Online Slots

Before you start to play an online casino slots game, you must make three decisions: coin size, number of coins per line, and number of paylines enabled. You select the coin size by clicking the Plus or Minus button, select the number of coins per line by clicking the Select Coins button, and select the number of paylines enabled by clicking the Select Lines button.

If, for example, you select a coin size of £0.25 and you select 5 coins, you will be betting £1.25 on each enabled payline. If you select 3 paylines, your total wager will be £3.75 on each spin.

How to Win at Online Slots

You win at online slots when a winning combination of symbols appears on a payline that you have enabled. If you have enabled multiple paylines, it is possible to win on one or more paylines and to lose on other paylines.

Every online slot machine has a payout schedule that tells you which symbols, in which combinations, pay out how many coins. The payout schedule is easily accessible, and you may consult it whenever you want. It is not necessary to memorize the payout schedule, or to do anything to claim your winnings. The machine will do the figuring for you and will automatically add your winnings to your casino account.

Online Progressive Slots

Progressive online slots, like all online slots, have a variety of winning combinations that pay out different sized jackpots. What makes them special is that they also have a progressive jackpot for a specific winning combination. The progressive jackpot has no fixed value — it keeps getting bigger and bigger every time someone plays the game.

Before you play a progressive slot machine game, make sure to read the rules of the particular game carefully. In most cases, you have to bet the maximum amount to be eligible for the progressive jackpot. The rules might vary with each game, so make sure you understand and follow the rules of the particular progressive slot machine that you have chosen.

Scatter Symbols, Wild Symbols, and Multipliers

Scatter symbols appear in video slot machines only. Unlike all the other symbols, scatter symbols do not have to appear on an enabled payline to win. They can be “scattered” anywhere on the five reels.

Wild Symbols appear in both classic slots and video slots. A wild symbol can substitute for any other symbol to complete a winning combination, much like a wild card in a game of poker. In many slots games, the wild symbol also acts as a multiplier. This means that the payout for a winning combination that includes the wild symbol is multiplied by 2, 3, or even more.

Free Spins, Gambles, and other Bonus Features

Many online slots games have a free spins feature. With free spins, you have a chance to win lots of money, but with no risk of losing any.

10.7 Pull Tabs

You receive a card, and pull away the tabs to reveal the hidden symbols underneath. The right combination of symbols can make you a scratch card winner.

Playing Online Pull Tabs

In order to initiate a game of online Pull Tabs, you must place a wager by clicking on the Plus or Minus button of the Coin Selector.  Some Pull tabs have fixed purchase values.

Once you have placed your Pull Tab wager, press the play button to pull away the surface of the Pull Tab strips to reveal the hidden symbols.

How to Win at Pull Tabs

In order to win an online Pull Tab game, you must have three of the same symbol on the same strip. If you win, the winning combination is highlighted on the screen.

If you win on a Pull Tab, you immediately win a prize equal to the amount of your bet multiplied by the value of the winning symbols.

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